54WIP
Privacy Policy
Last Updated: July 15, 2026
54WIP ("we" / "us" / "our") respects and protects your privacy rights. This Privacy Policy ("Policy") explains how we collect, use, store, and share your personal information when you use our AI API service platform ("the Service"), and the rights you have under applicable law.
Please read this Policy carefully before using the Service. By using the Service, you acknowledge that you have read and agree to this Policy. We may update this Policy from time to time. Material changes will be communicated to you via email before they take effect.
1. Data Controller
The data controller for the Service is:
- Name: 54WIP
- Privacy Contact Email: support@54wip.com
- Data Protection Officer (DPO): Not applicable
2. Personal Information We Collect
2.1 Information You Provide to Us
- Account Information: email address, password (hashed/stored encrypted).
- Payment Information: transaction amount, payment status. We do not store full card numbers — card data is handled by our payment processor (see Section 5).
- Communication Records: emails, support tickets, and feedback you send to us.
2.2 Information We Collect Automatically
- Device & Network: IP address, device type, operating system, browser type, time zone.
- Usage Behavior: pages visited, features used, operation logs, session duration.
- Log Data: request timestamps, error logs, performance data.
2.3 Optional: Location Information
We do not collect precise location data. IP-derived approximate location may appear in server logs but is not used for profiling or targeting.
3. How We Use Your Personal Information
| Purpose | Legal Basis |
|---|---|
| Providing and maintaining the Service | Contract performance |
| Billing and payment processing | Contract performance |
| Customer support | Contract performance / Legitimate interest |
| Service notifications (billing, security, policy updates) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Product improvement and analytics | Legitimate interest |
| Legal compliance | Legal obligation |
We do not use your personal information for marketing purposes. We may aggregate or de-identify data for statistical analysis, which cannot be traced back to any specific individual.
4. Cookies and Tracking Technologies
| Type | Purpose | Can Be Disabled |
|---|---|---|
| Strictly Necessary | Session management, core functionality | No |
| Functional | Language preferences, personalization | Yes |
| Analytics | Anonymous usage statistics, product improvement | Yes |
The Service does not use marketing or advertising cookies. You may adjust cookie preferences through your browser settings.
5. Sharing and Disclosure of Personal Information
We do not sell your personal information, including as the term "sell" is defined under applicable laws such as the CCPA. We share your information only in the following circumstances:
- Service Providers: cloud computing, payment processing, customer support, and analytics vendors, bound by confidentiality agreements. Payment card data is handled exclusively by our PCI-DSS-compliant payment processor (Waffo Pancake) and is never stored on our servers.
- Legal & Regulatory Requirements: as required by law, court order, or lawful requests from competent authorities.
- Business Transactions: in the event of a merger or acquisition, with prior notice and continued protection obligations.
- With Your Consent: for any other purpose, only with your explicit prior consent.
6. Data Security Measures
- Transmission Encryption: TLS / HTTPS for all communications.
- Storage Security: passwords and other sensitive data are hashed or encrypted.
- Access Control: least-privilege principle applied.
- Regular security audits and vulnerability scanning.
In the event of a security incident affecting your rights, we will notify you and relevant regulators within 72 hours of discovery as required by law. Please safeguard your account credentials and do not share them with others.
7. Personal Information Retention Periods
| Data Type | Retention Period | Disposal |
|---|---|---|
| Account Information | While account is active; 90 days after cancellation | Deletion |
| Transaction Records | As required by applicable law | Deletion or archiving |
| Support Records | 2 years | Secure deletion |
| Security Audit Logs | 12 months | Secure deletion |
8. Your Data Rights
To exercise any of the following rights, contact us at support@54wip.com. We will respond within 30 calendar days.
| Right | Description |
|---|---|
| Right to be Informed | Know what data we collect and how we use it |
| Right of Access | Obtain a copy of your personal information |
| Right to Rectification | Correct inaccurate or incomplete information |
| Right to Erasure | Request deletion of your data under certain conditions |
| Right to Restrict Processing | Suspend processing in specific circumstances |
| Right to Data Portability | Receive your data in a machine-readable format |
| Right to Object | Object to processing based on legitimate interest |
| Right to Withdraw Consent | Withdraw consent for consent-based processing |
If you believe we have not handled your request adequately, you have the right to lodge a complaint with your local data protection authority.
9. Marketing Communications & Opt-Out
We do not send marketing communications. All emails from us are service-related (billing, security, policy updates) and are necessary for the operation of your account.
10. Cross-Border Data Transfers
Our servers and service providers may be located in the United States and other jurisdictions. When personal data is transferred across borders, we implement appropriate safeguards, including:
- Data processing agreements incorporating EU Standard Contractual Clauses (SCCs) where applicable.
- Transfers only to recipients providing an adequate level of protection.
11. Children's Privacy
The Service is intended for users aged 18 and above. We do not knowingly collect information from individuals under 18 years of age. If you believe a minor has provided us with personal information, please contact us immediately and we will promptly delete it.
12. Third-Party Links & Services
The Service may contain links to third-party websites or integrate with third-party services (including AI model providers such as OpenAI, Google, DeepSeek, GLM, Minimax, and Qwen). This Policy applies only to information we collect directly. We are not responsible for the data practices of third parties — please review their policies before use.
13. Changes to This Policy
Material changes will be communicated via email at least 14 days before they take effect, and the "Last Updated" date at the top of this page will be revised accordingly. Continued use after the effective date constitutes acceptance of the updated Policy.
14. Contact Us
- Privacy & Data Rights: support@54wip.com
- Support: support@54wip.com
- Name: 54WIP
By using the Service, you acknowledge that you have read and agree to this Policy.
54WIP · https://ai.54wip.com